Possible Design Elements of Consumer Support Schemes

The very high prices that have been observed in electricity markets since September 2021 and exacerbated by the Russian invasion of Ukraine have sparked the adoption of different types of support schemes across Europe. This brief fact sheet describes possible design elements to consider for support schemes aimed at final electricity customers. The fact sheet is purely descriptive and not prescriptive.

Methods for Customer Dialogue

Customers stand as an important part of the energy transition. For several actors that interact with the energy market, it is important to understand the customers’ perspectives and driving forces. National Regulatory Authorities (NRAs) as well as market actors benefit from increased customer knowledge. In this fact sheet, the Swedish Energy Markets Inspectorate (Ei) summarizes several methods for customer dialogue which can be used by NRAs and other actors to compile and make use of customer perspectives.

Flexibility harvesting and its impact on stakeholders interaction – final report

Globally, the energy sector is continuously striving towards the most reliable, cost- effective environmentally friendly production, transmission and distribution of energy. Recent regulatory frameworks have prompted the urgent strive to become carbon neutral and with an increase in the transition to sustainable energy resources.

Flexibility harvesting and its impact on stakeholder interaction – Explained

Within the global context, the electrical energy system is transitioning in the way that electricity is generated, transmitted and distributed. Due to these changes, system operators are faced with various challenges (technical, ICT, regulatory and economic) to accommodate new technologies due to the drive toward modern power systems. However, these changes have also allowed for the increased opportunity for system development and the inclusion of new market players. Flexibility will provide network operators (together with other stakeholders such as prosumers, aggregators, etc.) with the possibility to increase the stability of the electrical system and ensure a safe, secure and reliable supply. Stakeholder interaction is key to facilitate and enable the integration and utilization of flexibility in future power systems.